Business and Professional Administration Level 4

The Apprenticeship duration is a minimum of 18 months

Entrants to the Higher Administration Apprenticeships must be employed and have been in their position for at least one year. Entrants will usually be in or are about to be in management role that gives them autonomy in their job – and they should have decision making opportunities. Entrants are expected to demonstrate a “can do” attitude and have at least basic numeracy, literacy and communication skills on which the apprenticeship will build.

Entrants will come from a diverse range of backgrounds and will have a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards achievement of an apprenticeship.

Entrants could be working in a variety of job roles, including: Office Manager, Administration Team Leader, Personal Assistant, Business Development Executive.


  • The Qualification

    The qualification that you will work towards within the apprenticeship is the Level 4 NVQ Diploma in Business Administration, the awarding body is Pearsons.

    Mandatory Units:

    • Manage and be Accountable for own performance in a Business Environment.
    • Evaluate and improve own performance in a business environment.
    • Support the Purpose and Values of an Organisation.
    • Support sustainability in a business environment.
    • Assess, Manage and Monitor Risk in a Business Environment.
    • Communicate in a Business Environment.


    Optional Units: 

    There are over 54 optional units that would need to be matched against an individual job function – these cover managing staff performance, chairing meetings and implementing new systems into the organisation.

    A Training Needs Analysis and individual mapping against the standards is required prior to entry into this award. The optional units include:

    • Analyse and Present Business Data.
    • Manage Physical Resources.
    • Manage Team Performance.
    • Manage Individuals’ Performance.
    • Chair and Lead Meetings.
    • Collaborate with other Departments.
    • Recruitment, Selection and Induction Practice.
    • Procure Products and/or Services.
  • Entry requirements

    Progression into this higher apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work-related experiences of apprentices. The higher apprenticeship has been designed to be suitable for candidates from any sector or industry and as such, is a suitable progression route from almost all advanced apprenticeships and many sector-specific Higher Apprenticeships, for individuals progressing within, or into, Level 4 Administration job roles. Such routes will include having:

    • Achieved an advanced apprenticeship or higher apprenticeship in a wide range of sector.
    • Specific areas, such as retail, business and professional administration or healthcare.
    • Achieved the Level 3 Advanced Apprenticeship in Management.
    • Achieved the Level 3 Advanced Apprenticeship in Business Administration.
    • Achieved QCF Awards, Certificates or Diplomas in Management or sector-specific,
      Non-management areas.
    • Achieved GCSEs or A Levels.


    It is expected that higher apprentices will have significant experience of working in a business role to ensure they have suitable foundations on which to further build their knowledge and skills. All individuals should be judged on their own merits, experiences and capabilities to ensure they are enrolled in the most appropriate apprenticeship framework.

  • How to get started with us 

    In the first instance, the Business Development Manager/Sales Manager will establish from discussion with the Line Manager of the potential Applicant the job they undertake and the experience they have gained so far, to establish the level of role the applicant has. They will request a copy of the Job Description and where possible a CV.

    Potential Applicants will then complete a Haddon Business Training Application Form and then be required to undertake initial assessment in Functional skills. It is expected that an applicant wanting to join a Higher Apprenticeship should demonstrate they are currently working at Level 2 Math’s and English. This requirement may also be met through the achievement of Level 2 functional skills, equivalent GCSEs, O Levels, A Levels or AS Levels.

    The Applicant with then have a personal interview with a member of Haddon Business Training Team.

    Initial assessment must be used to ensure that applicants have an opportunity to demonstrate their ability in their job role. Learning programmes can then be tailored to meet a range of abilities and to recognise prior knowledge and experience.

    A mapping of the job role against the relevant standards will be required to ensure that there is scope for achievement competence within the awards. There will be some development and gaining of knowledge as part of the programme – but it is essential the job has scope for demonstration of competence.

  • Maths and English

    There are no functional skills as applicants must be at Level 2 in mathematics and English.

Apprentice Survey

Have your say