Whatever your experience we have a course to help kick start your career.
We strive to deliver quality, hands-on training to young people and adults, giving them a strong foundation for a rewarding career.
We work with micro-businesses, SME’s and large national companies, successfully delivering business apprenticeships across the South of England.
We have a wide range of courses depending on your experience. Just contact us to discuss what you are looking to do today.
- Business Administration - Level 3
Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.
This includes small and large businesses alike; from the public sector to the private sector and the charitable sector.
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services
- Customer Service Practitioner - Level 2
The role of a customer service practitioner is to deliver high quality products and services to their organisation’s customers. The core responsibility will be to provide high quality customer service from the workplace, online, or directly at the customer’s locality.
- Customer Service Specialist - Level 3
The main purpose of a Customer Service Specialist is to be a ‘professional’ for direct customer support. You are often an escalation point for complicated or ongoing customer problems. You will be an advocate of Customer Service who acts as a referral point for dealing with more complex or technical requests.
- Team Leader/Supervisor - Level 3
Team Leaders and Supervisors are first line management roles, with operational, project and team-managing responsibilities. They provide direction, instructions and guidance to ensure the achievement of set goals.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
- Management - Level 5
An Operations or Departmental Manager is someone who manages teams or projects, to achieve operational or departmental goals and objectives.
They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
- Learning & Skills Mentor - Level 4
Mentoring is the foundation of all work based learning, but this is the very first time that it has been recognised as a role and qualification. Learning Mentors (LM) support learners of all ages and levels, helping them develop in their new work role, e.g learners maybe, apprentices or trainees, ranging from new starters to CEOs.
We’re award winning and recognised by OFSTED as ‘Good’. We’ve been finalists and winners of many awards including ‘Training Provider of the Year’ at the Apprenticeship 4 England Awards, finalists in the Times Education Supplement (TES) Awards and national winners of the Apprenticeship Provider of the Year in the Agricultural, Environmental and Animal Care in the AAC awards.
With over 20 years’ experience with apprenticeships we deliver quality, hands-on training to young people and adults, giving them a strong foundation for a rewarding career.