Business Administrator Level 3 Apprenticeship

The Apprenticeship duration is between 12-18 months

Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.

This includes small and large businesses alike; from the public sector to the private sector and the charitable sector.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

The role includes:

  • Supporting and engaging with different parts of an organisation.
  • Interacting with customers.
  • Finding ways to make the organisation more efficient.
  • Supporting functional areas.
  • Working across teams.
  • Finding solutions to problems.

The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. The Business Administrator is expected to deliver their responsibilities efficiently and with integrity showing a positive attitude.

The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The Business Administrator is also expected to show initiative managing priorities, time management, problem-solving and decision-making; with the potential for people management responsibilities through mentoring or coaching others.

A work-based apprenticeship will:

  • Help you work at the commercial speed employers expect.
  • Increase your confidence working in a team and in the workplace.
  • Give you the skills and knowledge to become a competent member of staff.
  • Give you a reference for your CV.
  • Provide you with essential employability skills to give you the best start in your working life.
  • Maths and English

    Maths and English will be included in the delivery of the programme; unless you have achieved Grade A-C or 9-5 at GCSE level or a Level 2 Functional Skills qualification.

    You will have to complete your Functional Skills at Level 2 to achieve the full qualification. Teaching and support for Maths and English will be given in the workplace and contextualised to the working environment.

  • Eligibility and employment


    To access the Government funding to become an Apprentice you will need to:

    • Be any age.
    • Have been an EU resident for a minimum of 3 years.
    • Not be in full-time education.


    • You will be a full time, employed member of staff
    • You will need to have a contract of employment with your employer
    • You can be paid the minimum of £3.90 per hour (The National Minimum Apprenticeship Wage will rise on the 1st April 2020 to £4.15), unless you are aged 19 or over and completed the first year of your apprenticeship.
  • Teaching, learning and assessment

    Throughout your Apprenticeship 

    You will be given access to a dedicated e-portfolio system called E-Track to help manage your training programme. E-Track allows you to upload your work to your Assessor and get feedback in-between visits; it also shows your progression through the apprenticeship.

    You will learn by completing some of the following elements:

    • One-to-one teaching, learning and assessment.
    • Workshops.
    • Online virtual learning.
    • Webinars.
    • Online interactive resource suite.


    At the end of the apprenticeship, we’ll prepare you for the end-point assessment.

  • Career Progression

    A career in business is filled with opportunities to move up the ladder, across disciplines – it can even take you abroad.

    Click here to view our Business Career Path!