The next step in your learning adventure

Team Leaders and Supervisors are first line management roles, with operational, project and team-managing responsibilities. They provide direction, instructions and guidance to ensure the achievement of set goals.

Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

The role is likely to include:

  • Supporting, managing and developing team members.
  • Managing projects.
  • Planning and monitoring workloads and resources.
  • Delivering operational plans.
  • Finding solutions to problems.
  • Building internal and external relationships.
  • A work-based apprenticeship
    • Help you work at the commercial speed employers expect.
    • Increase your confidence working in a team and in the workplace.
    • Give you the skills and knowledge to become a competent member of staff.
    • Give you a reference for your CV.
    • Provide you with essential employability skills to give you the best start in your working life.
  • Eligibility

    To apply for this apprenticeship you will need to be of school leaver age and no longer in full-time education (including School, College, University or on another Apprenticeship). There is no upper age limit, however, if you are aged above 20 years old you must have been within your current role no longer than 12 months.

    If you would like to discuss this apprenticeship, or you are unsure if this is right for you – just contact our friendly team to discuss.

  • Maths and English

    Maths and English will be included in the delivery of the programme; unless you have achieved Grade A-C or 4-9 at GCSE level, or a Level 2 Functional Skills qualification.

    For the Level 3 Apprenticeship, all apprentices need to achieve level 2 English and maths prior to completion of their Apprenticeship, unless they hold an equivalent qualification already.

    Teaching and support for maths and English will be given in the workplace and contextualised to the working environment.

  • Teaching, learning and assessment

    During the Apprenticeship 

    You will be given access to a dedicated e-portfolio system called E-Track to help manage your training programme.

    E-Track allows you to upload your work to your Assessor and get feedback in-between visits; it also shows your progression through the apprenticeship.

    You will learn by completing some of the following elements:

    • One-to-one teaching, learning and assessment.
    • Workshops.
    • Online virtual learning.
    • Webinars.
    • Online interactive resource suite.


    Off the job training 

    20% of the programme needs to be completed in off-the-job training, such as:

    • Attending conferences
    • Completing industry e-learning courses
    • A first aid course.
  • Career progression

    At the end of your apprenticeship you can choose to register as an associate member with the Chartered Management Institute, and/or, the Institute of Leadership & Management.

    Both will help support your professional career and progression.

    A career in business is filled with opportunities to move up the ladder, across disciplines – it can even take you abroad.

    Click here to view our Business Career Path!

    Roles and occupations may include:
    Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.