Team Leader/Supervisor Level 3 Apprenticeship

The Apprenticeship duration is between 12 -18 months

Team Leaders and Supervisors are first line management roles, with operational, project and team-managing responsibilities. They provide direction, instructions and guidance to ensure the achievement of set goals.

Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

The role is likely to include:

  • Supporting, managing and developing team members.
  • Managing projects.
  • Planning and monitoring workloads and resources.
  • Delivering operational plans.
  • Finding solutions to problems.
  • Building internal and external relationships.

Roles and occupations may include:
Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

A work-based apprenticeship will:

  • Help you work at the commercial speed employers expect.
  • Increase your confidence working in a team and in the workplace.
  • Give you the skills and knowledge to become a competent member of staff.
  • Give you a reference for your CV.
  • Provide you with essential employability skills to give you the best start in your working life.
  • Maths and English

    Maths and English will be included in the delivery of the programme; unless you have achieved Grade A-C or 9-5 at GCSE level or a Level 2 Functional Skills qualification.

    You will have to complete your Functional Skills at Level 2 to achieve the full qualification. Teaching and support for Maths and English will be given in the workplace and contextualised to the working environment.

  • Eligibility


    To access the Government funding to become an apprentice you will need to:

    • Be any age.
    • Have been an EU resident for a minimum of 3 years.
    • Not be in full-time education.



    • You will be a full time, employed member of staff
    • You will need to have a contract of employment with your employer
    • You can be paid the minimum of £3.90 per hour (The National Minimum Apprenticeship Wage will rise on the 1st April 2020 to £4.15), unless you are aged 19 or over and completed the first year of your apprenticeship.
  • Teaching, learning and assessment

    During the Apprenticeship 

    You will be given access to a dedicated e-portfolio system called E-Track to help manage your training programme.

    E-Track allows you to upload your work to your Assessor and get feedback in-between visits; it also shows your progression through the apprenticeship.

    You will learn by completing some of the following elements:

    • One-to-one teaching, learning and assessment.
    • Workshops.
    • Online virtual learning.
    • Webinars.
    • Online interactive resource suite.


    Off the job training 

    20% of the programme needs to be completed in off-the-job training, such as:

    • Attending conferences
    • Completing industry e-learning courses
    • A first aid course.
  • Career progression

    At the end of your apprenticeship you can choose to register as an associate member with the Chartered Management Institute, and/or, the Institute of Leadership & Management.

    Both will help support your professional career and progression.

    A career in business is filled with opportunities to move up the ladder, across disciplines – it can even take you abroad.

    Click here to view our Business Career Path!