Learning to support and guide others

Discover how to mentor others to success!

Your apprenticeship will:

  • Guide you through the key principles that underpin effective mentoring.
  • Build the skills you need to give plan, facilitate and feedback on the development of others.
  • Develop yourself to be a motivational, supportive and adaptable mentor.

You will apply your learning in real-life situations in your organisation during your apprenticeship and demonstrate your skills and knowledge in a personal portfolio and observation to complete your programme.

Learners that have completed the Learning and Skills Mentor apprenticeship have progressed on to successful careers and further learning in a diverse range of organisations.

  • The role of a learning and skills mentor

    The role is focused on developing mentor skills and knowledge in the workplace and covers

    • Advising, guiding and supervising learners.
    • Communicating and collaborating effectively; using effective questioning, listening and assertiveness skills.
    • Liaising with assessors, coaches and/or teachers to facilitate formative and summative assessment of learners’ skills and knowledge.
    • Identifying and referring issues relevant to learners’ progress and well-being, to education-providers and/or workplace colleagues.
    • Maintaining appropriate records for the learning programme, complying with quality, confidentiality and data protection requirements.
    • Being vigilant in safeguarding learners and others in contact with them.
    • Learning the procedures, legal requirements and moral obligations for effective mentoring.
  • Entry Requirements
    • To apply for this apprenticeship you will need to be of school leaver age.
    • As part of this apprenticeship, you will be supported to undertake maths, English and ICT Level 2 functional skills qualifications if you haven’t already achieved a GCSE grade 4-9, A*-C or a Level 2 Functional Skills qualification in these areas.

    If you are still in full-time education; school, college, university, on another apprenticeship, or just unsure of your suitability just contact our friendly team to discuss.

  • Teaching, learning and assessment

    Throughout your journey, you will learn the core apprenticeship components, taking part in monthly sessions with your Trainer-Coach, accessing different learning systems and spending time learning and enhancing skills, knowledge and behaviours whilst at work. If required you will also be supported to develop your maths and English, in preparation for your functional skills qualifications. You will then be assessed by a final end point assessment (EPA) for your overall apprenticeship.

    Every four months you will practice your tests and assessments in preparation for EPA. Your EPA consists of a knowledge test, observation at work and a professional discussion. These are all designed to prove competence in the workplace and you are fully supported in your preparation for this.

    All our Business Trainer-Coaches are experts in this industry and will be on hand to support you throughout your apprenticeship. They will check your knowledge and understanding through a variety of methods including assignments, workbooks, tailored resources, and observations before agreeing with you and your employer that you are ready to take your final end point assessment.

  • What you will learn

    The knowledge of:

    • Providing advice and guidance
    • Effective active listening techniques
    • The roles involved in mentoring
    • Safeguarding others
    • Legal requirements


    The skills to:

    • Guide people to get the most from their learning
    • Collaborate effectively with others
    • Plan and facilitate mentoring
    • Maintain effective records
    • Manage your own development


    Positive behaviours in:

    • Motivation and passion
    • Ethical and legal standards
    • Equality
    • Resilience
    • Mutual respect


If you have the motivation to help others develop in the workplace, apply today or view our current vacancies here.