An Operations or Departmental Manager is someone who manages teams or projects, to achieve operational or departmental goals and objectives.
They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
To apply for this apprenticeship you will need to be of school leaver age and no longer in full-time education (including School, College, University or on another Apprenticeship/management qualification). You must not have completed a management level degree and you have to be a full-time employed member of staff.
There is no upper age limit, however, if you are aged above 20 years old you must have been within your current role no longer than 12 months.
If you would like to discuss this apprenticeship, or you are unsure if this is right for you – just contactour friendly team to discuss.
You will be given access to a dedicated e-portfolio system called E-Track to help manage your training programme.
E-Track allows you to upload your work to your Assessor and get feedback in-between visits; it also shows your progression through the apprenticeship.
You will learn by completing some of the following elements:
One-to-one teaching, learning and assessment.
Online virtual learning.
Online interactive resource suite.
At the end of the Apprenticeship
We’ll prepare you for the end-point assessment for which you’ll need to complete a test of knowledge with scenario questions, a competency-based interview, an assessment of portfolio evidence, a presentation of a work-based project with Q&A and a professional discussion relating to CPD activity.